RIM Facing Suit Over Blackberry Outage
RIM (Research In Motion Ltd.) will probably be facing a class action lawsuit brought on by consumers who were left frustrated by the BlackBerry maker’s service outage earlier this month. The suit was filed on Tuesday in Quebec Superior Court by Consumer Law Group Inc., the same group which recently launched a class action suit against Reebok Canada Inc. over the sneaker company’s “Toner” brand of shoes. According to a statement from the Montreal-based law firm, the proposed... Read More
RIM Offers Users $100 Worth Of Free Apps As Outage Compensation
Early last week, BlackBerry users worldwide had problems accessing their internet service for three days due to server problems at RIM’s Europe, Middle East and Africa Data Centre. RIM’s Co-CEO Mike Lazaridis, released an apology video at the end of the week to appease its users. RIM has taken its appeal another step further. In a press release, the Waterloo based company says it’ll offer $100 worth of premium apps for free for BlackBerry users to download and... Read More
RIM Co-CEO Mike Lazaridis Apologises For BlackBerry Outage [VIDEO]
After 3 days of widespread BlackBerry Internet Service outage, RIM’s servers began working early this morning and its internet service rolled out to users slowly. In this video, RIM Founder and Co-CEO Mike Lazaridis apologises to BlackBerry users and says there isn’t a definite time for a worldwide fix. This means BlackBerry users who are still experiencing problems will eventually stop experiencing such problems but at what particular time; he can’t say. He... Read More
BlackBerry Service Outage Enters Third Day, Spreads To North America [UPDATED]
On Monday morning, BlackBerry users began experiencing problems with accessing BBM, Email and Internet-based apps. The disruption entered its 2nd day on Tuesday and is due to a server failure in RIM’s Data Centre in Slough, UK. The Data Centre covers Europe, the Middle East and Africa. By the end of Tuesday, users in South American countries like Chile, Brazil, Argentina and Venezuela began having issues connecting their BlackBerry devices to the web. RIM says it’s... Read More
